Pia Puolakka, Senior Specialist, Team Leader, Prison and Probation Service, Finland
Ms Pia Puolakka has been working for the Finnish Prison and Probation Service since 2012. In 2018-2022 she worked as a project manager for the Smart Prison project implementing Finland’s first cell devices with digital services to a new women’s prison. Her current post as a team leader includes the operative management of various rehabilitative, digital and security services in prisons and probations. She is a member (co-chair) of the EuroPris ICT Expert group, and in 2021-2023 she was part of the Council of Europe’s Council for Penological Co-operation’s (PC-CP) expert group developing recommendations for the use of AI in corrections. By education, she is a forensic psychologist and psychotherapist.
Hakan Klarin, Chief Information Technology Officer, Swedish Prison and Probation Service
Mr Hakan Klarin is an accomplished Chief Information Technology Officer with extensive experience in government administration. He specialises in innovation management, business development, strategic planning, and change management, supported by an Executive MBA and expertise in managing global R&D and innovation within large organisations. From 2011 to 2017, he served as CIO for Region Östergötland, Sweden’s fourth-largest county council and healthcare provider, while also undertaking several national assignments. Since 2017, Mr Klarin has been the CIO for the Swedish Prison and Probation Service and previously led EuroPris’s Expert Group for ICT.