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Welcome to the EuroPris Knowledge Management System. The table below shows questions and responses from European National Agencies. Select a question for more information or use the filters on the left to narrow down questions based on Agency or Category.
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Introduction: The Lithuanian prison service is planning to install self-service terminals/ kiosks for inmates in several prisons, where inmates could electronically submit certain requests/ applications, place their orders for the goods from a prison shop, review the jobs and training opportunities available in prison. We would like to know the experience of other European countries re. inmate authentication ways (logging into a personal account):
Prison staff has the user name and password for joint use workstations and only prison staff logs in. After that prisoner can use the workstation but he is not given the user name or password. Workstation is closed by staff after prisoner has used it. In Smart Prison we have personal cell devices where prisoners log in with their personal user name and password.
How do you ensure that inmates do not share their login details with each other?For joint use workstations we don’t give any user names or passwords to prisoners (see 1. answer). In the Smart Prison, we instruct prisoners to keep their user name and password only to themselves. If someone suspects that her user name / password is used by somebody else, she can ask staff to delete the user name and makes new user name / password for her.
What personal identification technologies (e.g. facial recognition, biometric verification, etc) does your prison service use for a prisoner to login to the system?In Smart Prison, user name and password. Not other personal identification technologies are used.
there are self-service terminals for inmates in Latvian prisons, but only with the Internet access to website www.likumi.lv for prisoners to get acquainted with Latvian laws, and with no authorization for prisoners.
How do you ensure that inmates do not share their login details with each other?See answer to Question 1.
What personal identification technologies (e.g. facial recognition, biometric verification, etc) does your prison service use for a prisoner to login to the system?See answer to Question 2.
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We are investigating and looking for best practices in this issue as we try to advance in a general digitalization strategy.
How do you ensure that inmates do not share their login details with each other?We have to delevelope new strategies as we implement digitalization techniques.
What personal identification technologies (e.g. facial recognition, biometric verification, etc) does your prison service use for a prisoner to login to the system?Explained before.
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The self-service kiosks for inmates are a project that will be piloted soon in one of the prisons. The login will be done through facial recognition.
How do you ensure that inmates do not share their login details with each other?We use a facial recognition system precisely to prevent it.
What personal identification technologies (e.g. facial recognition, biometric verification, etc) does your prison service use for a prisoner to login to the system?Only facial recognition.
The prisoner enters a Unique ID Number which is then biometrically verified using their finger print. This procedure is used for access to the system. This system is repeated during any transactional process by the prisoner.
How do you ensure that inmates do not share their login details with each other?biometric verification (finger print)
What personal identification technologies (e.g. facial recognition, biometric verification, etc) does your prison service use for a prisoner to login to the system?biometric verification Finger print
The prisons in Denmark mostly have their own grocery managed either by external partners or by the prison themselves. In two prisons, we are testing an e-trade solution. The login is a combination of a personal card and a code with a technical set up to inmates account in our client-economy system. The inmates can only buy groceries approved by the prison in advance.
How do you ensure that inmates do not share their login details with each other?Just like outside - It is impossible to ensure that inmates do not share login details with each other.
What personal identification technologies (e.g. facial recognition, biometric verification, etc) does your prison service use for a prisoner to login to the system?We do not use identification technologies. As mentioned above we only use personal card and a code as login.
The prisons in Denmark mostly have their own grocery managed either by external partners or by the prison themselves. In two prisons, we are testing an e-trade solution. The login is a combination of a personal card and a code with a technical set up to inmates account in our client-economy system. The inmates can only buy groceries approved by the prison in advance.
How do you ensure that inmates do not share their login details with each other?Just like outside - It is impossible to ensure that inmates do not share login details with each other.
What personal identification technologies (e.g. facial recognition, biometric verification, etc) does your prison service use for a prisoner to login to the system?We do not use identification technologies. As mentioned above we only use personal card and a code as login.
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On 1 January 2021, the Corps of Prison and Court Guard started with the implementation phase of the national project Optimization of the Management and Operation Processes of the Corps of Prison and Court Guard co-financed by the European Union. In accordance with the schedule of the project, a new complex information system should be established by the end of 2023, including also accessible electronic services for inmates. To put it simply, by using kiosks (installed in the units with free movement of inmates) and tablets (issued to inmates in a stricter regime involving their placement in cells for the most of the day), the inmates will be able to: - address requests to the prison staff in the form of structured electronic forms (to monitor the progress of their processing), - receive electronic personalised information concerning the course of pre-trial detention and prison sentence execution (notifications of the necessity to carry out the selected activities and similar), - access the selected webpages (webpages containing legal regulations, webpages of selected public authorities and courts), - monitor the available data which are recorded about them in the information system of the Corps and which directly affect their needs (determined treatment program, recorded punishments, disciplinary rewards, dates of the release, financial account status and similar), - access the electronic noticeboard containing updated documents influencing the regime of activities in the prison facility (house rules, time schedule of the day, offering sheets for spare-time activities, menus and similar). In the stage of the analysis and design (currently ongoing part of the project), we have been also dealing with the mentioned issues of client verification when filing requests, respectively log in of the client to his account. The agreed solution consist in a two-factor log in procedure of the client to the kiosk using the identification card of the client and followed by the PIN code entry. Another security measure that decreases the risk of misuse is a distance sensor, which after the client moves away from the kiosk (in case the client forgets to log off manually), switches a timer in the background and the system will automatically logs off the client.
How do you ensure that inmates do not share their login details with each other?The possibility of sharing login details between inmates (handing over a card and revelation of the personal PIN code) cannot be eliminated in the system which we have been preparing (e.g. by implementation of the elements of the biometric verification). However, we try to decrease the risk by already mentioned two-factor log in, automatic log off, by installing kiosks in the units which are mostly monitored by the camera system (the camera should capture the incoming person) and by logging the activities of the client logged in the kiosk.
What personal identification technologies (e.g. facial recognition, biometric verification, etc) does your prison service use for a prisoner to login to the system?The introduction of the elements of biometric verification (fingerprints, face recognition) is technologically more demanding solution requiring the protection of sensitive personal data. We had been considering this solution but we gave priority to an unified approach in all entry facilities/units - in addition to kiosks, we have been implementing also the tablet solution (within this solution, we use two types of tablets – standard and anti-vandal tablets). Our decision was also affected by the fact that we have already experience with the preferred system of login within the phoning of inmates.
Currently we do not use self-service terminals/kiosks in our prisons. This year we plan to run a trial for video-call kiosks. Inmates will be able to log in with an ID/PIN combination.
How do you ensure that inmates do not share their login details with each other?Inmates are informed about the importance of data confidentiality and to protect their login data. Since these kiosks will be used to make video-calls to pre-programmed (allowed) contacts, abuse by other inmates is pointless.
What personal identification technologies (e.g. facial recognition, biometric verification, etc) does your prison service use for a prisoner to login to the system?Self-service kiosk access is going to be with ID/PIN combinations. An ID card is used for identification on self-service phones and for payment in the prison canteen. For now, we do not use biometrics to identify prisoners.
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We currently have a digital service platform in 3 prisons. The inmate has a username, password and USB Dongle. The USB Dongle is linked to the endpoint of the inmate. Without the correct dongle, username and password the inmate cannot log on. In the future, the dongle will be replaced by a fingerprint.
How do you ensure that inmates do not share their login details with each other?This is guaranteed by the USB dongle which is linked to the endpoint in the cell so that only that endpoint can be used by the inmate.
What personal identification technologies (e.g. facial recognition, biometric verification, etc) does your prison service use for a prisoner to login to the system?Currently, we do not use this yet. In our new service platform (to be rolled out in all other prisons starting in 2022), a fingerprint will be added as authentication instead of the USB dongle. The inmate will still need to enter his/her password.
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Austria is not using this kind of self-service terminals for innmates.
How do you ensure that inmates do not share their login details with each other? What personal identification technologies (e.g. facial recognition, biometric verification, etc) does your prison service use for a prisoner to login to the system?