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Welcome to the EuroPris Knowledge Management System. The table below shows questions and responses from European National Agencies. Select a question for more information or use the filters on the left to narrow down questions based on Agency or Category.
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Introduction: In the context of respecting and ensuring the inmates right to phone calls, but also to identify optimal mechanisms to diminish the risks of the people called, when they do not know the identity of the person initiating the call, the National Administration of Penitentiaries is trying to identify the possibility to include, in the inmate’s phone calls some voice messages to draw attention that the call in being made from the prison. The European experience on this issue would help the National Administration of Penitentiaries to take the best decision on the subject.
On committal to prison custody the following process take place: 1. Prisoners are provided with a prisoner telephone form for completion. They are asked to provide the name of the person who they wish to contact, their relationship and the contact number. 2. Prisoners are notified on this form that all phone calls are recorded for security purposes with the exception of legal calls (Legal representatives i.e. solicitors) and confidential services lines (Samaritans, Health Services). 3. Prison management verify the contact telephone number provided by the prisoner and also confirm that the contact person is agreeable to receive calls from this prisoner while in custody. 4. The prisoner is given a phone card with the approved contact numbers, i.e. maximum six personal contacts. Each contact number is assigned a specific line on the prisoner’s phone card (e.g. 1, 2, 3, 4, 5, 6) negating the prisoner dialling or remembering the full telephone number each time. 5. When the prisoner is in the process of making a telephone call he/she enters their telephone card and the pin number attached to it. Once the number is dialled and answered on the receiving end a voice recording message will be played to both parties prompting that telephone calls are recorded for security purposes. As stated previously, this does not apply to confidential telephone lines that are designated to Solicitors, Samaritans etc. 6. A prisoner can make two changes per month to their telephone contact list, these are verified as above and two old numbers are removed. All tele-communications are covered under Section 46 of the Prison Rules 2007.
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In the Latvian prison system no such measures are used.
Any call made from a prisoner telephone, other than exempted calls, must be preceded by a recorded message which advises: - the recipient of the call that the call is coming from a Scottish Prison; - the parties to the call that the call will be logged and recorded and may be monitored. Scottish Prison Rules (Telephones) Direction 2011
The Swedish Prison and Probation Service have not implemented any kind of measures in order to warn people that the phone call is done from prison.
At the Andorran Penitentiary Center there is no measure imposed in public telephone booths to warn people that the call received is from the Andorran Penitentiary Center.
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The Corps of Prison and Court Guard ensures the right of imprisoned person to make a phone call through a telephone devices placed in prison, however it is not independent provider of non-public telephone service (the provider is a private business company that is licenced provider of electronic communication services and it is registered by the Regulatory Authority for Electronic Communications and Postal Services in accordance with regulations of the Act No. 351/2011 Coll. on the Electronic communications as amended. At present, the phone calls made through this not-public telephone service do not content the information that the calling person is making a phone call from the prison. The right of accused person to make phone call through telephone devices placed in the prison is limited by the nature of the detention. Accused person that is under detention for the purpose of not obstructing the investigation and not affecting witnesses, experts and other persons, can make phone calls only with persons agreed by the law enforcement authority or court. The right of convicted person to make phone call through telephone devices places in prison is regulated by the Act. It precisely defines the group of persons with which the convicted person can make phone calls (close persons). In accordance with the law, the prison can monitor and record contents of the phone calls of imprisoned persons with one exception and that is telephoning with a defender or lawyer.
When a phone call is made from an inmate in a Norwegian prison the receiver of the call gets a warning informing the call may be taped and/or recorded. This is an automatic message coming in the very beginning of the conversation. The warning is regulated in the Execution of Sentences Act (§ 32) and is based upon general privacy regulation.
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Pursuant to applicable legal regulations, the Directorate for Prison System and Probation does not have the obligation to warn people that they have been in contact with the prisoners. Telephone contacts were pre-approved by a competent court and a prison manager.
We do not have warning messages in the inmate’s phone calls in Finland.
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